Returns

At Arctic Blue , quality and service are our top priorities. We want you to be satisfied with every product you receive. Is there something that isn't quite to your liking? Don't worry—we'll be happy to resolve it for you quickly and smoothly.

Return Period

The return period is 14 days. You can return your order up to 14 days after receiving it. Returns are free: we’ll send you a free return label. Once we receive your return, we’ll refund the purchase price as soon as possible.

Register a Return

You can easily register your return using this link.

To do this, you'll need your ZIP code and order number.

The order number has 6 digits and can be found on the label of your package and in your order confirmation.

Are you having trouble figuring it out?

1. Send us an email with the subject line “Return” to info@arctic-blue.com, or call us at +31 (0)30 244 7097.
2. We'll email you a free PostNL or DHL return label.
3. Please let us know when you've dropped off the package, and we'll process the refund right away.

We aren't strict about deadlines—even after the standard 14 days, we're happy to work with you to find a solution.

Honest, simple, Arctic Blue.